Can I See the Design of the Custom Coin Before It's Made?
Absolutely! We'll send you the design for approval before starting the production of your coin. You'll have the opportunity to request changes to ensure the final product meets your expectations.
Is It Possible to Engrave a Symbol Not Offered in Your Selection?
Yes, we are happy to engrave any symbol you provide, as long as it is not trademarked or prohibited by law.
What Is the Best Format to Submit Graphics for My Personalised Coin?
We accept almost every file format. The most popular are JPG, BMP, PNG, TIFF, but if your graphic is in a different format, don't worry – we can handle it.
If There Are Multiple People in a Photo, Can I Have Just One on the Coin?
Yes, you can send a photo with several people. The important thing is that the person who is to be on the coin is clearly visible and not obscured.
Can the Coin Feature Two People from Two Different Photographs?
Certainly, we can merge two separate photographs into one portrait for the coin.
How Do I Attach a Photo to My Order?
You can upload the photo directly while placing your order or send it to us later via email.
Is the Coin Considered Legal Tender?
Our coin is strictly commemorative and is not recognised as legal tender.
How Is the Coin Packaged?
Each coin is placed in a protective case and then in an elegant gift box. You can also provide a dedication message, which we'll include on a greeting card with the package.
What Is the Maximum Number of Characters I Can Have Engraved on the Coin?
While we can technically engrave extensive text, we recommend keeping it concise as longer sentences require smaller fonts. We'll send you a design for approval before making the coin. If the text is too lengthy, we'll inform you and work out a solution.
What Is the Turnaround Time for an Order?
Your coin will be dispatched within a maximum of 3 working days from your design approval. However, please remember that shipping to your location may take a few additional working days.
Can I Order a Coin Made of Silver or Gold?
Yes, we also offer coins crafted in 925 silver or gold. Please contact us for an individual quote.
Is It Possible to Order a Coin of Different Dimensions?
Absolutely, we can create a coin in the dimensions you prefer. Please contact us to discuss the details and receive a custom quote.
What If My Question Is Not Listed Here?
We're eager to answer any questions you have about our custom coins. Please contact us via email to get more information.
