Shipping policy

Thank you for shopping with us! At seQua.shop, we are committed to providing exceptional customer service and ensuring a smooth and efficient shopping experience. Our Shipping Policy outlines the process and conditions for shipping your order. By placing an order with us, you agree to the terms and conditions set forth in this policy.

Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If there is a significant delay in the processing of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times and shipping rates may vary depending on the destination and selected shipping method. Estimated delivery times are provided as a guideline only and do not take into account possible delays caused by customs clearance, payment authorization, or stock availability.

Please note that we cannot guarantee delivery times, and any delays due to weather, shipping carrier issues, or other factors beyond our control are not the responsibility of seQua.shop.

International Shipping: We are proud to offer international shipping services to select countries. Please note that the shipping rates and delivery times will vary depending on the destination country. You are responsible for any customs fees, taxes, or other charges that may be incurred when your order reaches its destination. seQua.shop is not responsible for any delays caused by customs clearance processes.

Order Tracking: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package. Please allow up to 48 hours for the tracking information to become available on the carrier's website.

Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. seQua.shop is not responsible for any delays or additional shipping charges caused by incorrect or incomplete shipping addresses.

If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact us at shop@sequa.shop

Our customer service team will be more than happy to assist you.